[Image_Management] Retainer Agreements

This request was shared on one of the lists that I belong to . What are your thoughts about this?

Do any of you have specific examples of how to structure a retainer SLA?

" Hi Everyone,

I am curious ... do any of you offer retainer fee options for your corporate/executive clients?

One of my goals this year is to move away from a "time based" fee arrangement - whether it be training, coaching or consulting - and move
toward a value based fee arrangement. Part of that would include retainer options.

If you offer retainer, how do you structure it? What do you charge? Do you offer more than one option? Any restrictions on # of hours per
month or times/days for calls? what if client doesn't use service one month, do they just lose that time? Do you have a special agreement
for retainers? Any other suggestions to make win/win?

Thanx!

Deon Binneman
Reputation Management Consultant, Speaker & Trainer
REPUCOMM
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