Friends
I wish to highlight issue concerning media visits which happens regularly to factories. Yesterday i was talking to a journalist friend of mine who highlighted an incident which happened last week for a trip organized by a PR agency. I am writing this not to highlight mistake of the agency but to say that we take lot of effort in organizing an event and it should not get spoiled becuase of logistical issue.
The incident is as follows:
The agency has organized a factory visit to a plant near chennai. A senior business Journalist was promised car pick up from his residence to the point where from a bus will take the media to the car plant. he was also promised that he will be dropped back at his home. EVerything went on well as promised and on his return the journalist was dropped at the point where from the bus left and he was asked to go on his own to his residence. The senior officials of the agency casually told him sorry and asked him to proceed on his own. in the end such practices will result negative impression not only about the agency but also the client.
He also said that agency can learn from ISRO managing logistics. ISRO takes large contingent of journalist regularly to sriharikota,even at unearthly hours. but everything goes on smoothly and no journalist has ever complained against ISRO.
Please do share any incidence that you have come across.
Best regards
Narren
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