PR discussions: Re: [prpoint] ID proof for sim card activation

Dear rashmi,

This is a very important issue which should be taken up by the TRAI.I will be attending the next TRAI meeting in Delhi on the 24th October. If you give more details, I will take this up as an issue. [Moderator's Note: Mr R Desikan is associated with consumer movement at National level and is part of the various advisory committees of the Government, representing consumers. Rashmi or anybody who wants to share any views on this theme, may kindly write to him personally (do not post in the group) to his e mail id raghavachari.desikan@gmail.com ]

Desikan

On 28/09/2008, Rashmi S <rsnbr@yahoo.com> wrote:

Dear all

It so happened that I bought a sim card from a small shop in Bangalore and submitted my photograph and id proof and all necessary documents for its activation. After 3 months of purchase, I got a call from the telecom provider requesting submission of id proof and photograph again as the ones i submitted to the retailer has not reached them. When I went to the service store and checked, my sim card was in another person's name and I changed it and gave all the documents required.

My concern here is, currently terrorism and bomb blasts are connected with mobiles and sim cards and how safe it is to buy a sim card from retailers/dealers and provide our id proofs? Don't you think telecom industry should take more steps to safeguard our identity? What if the proof i submitted elsewhere is used by the shop person to provide sim card for someone else?

I strongly feel that the service providers should make sim cards available only at their specific stores. Another option is to let customers buy sim cards from any retailer/dealer and submit documents only at the service provider's exclusive stores within 7 days of purchase.

Please share your views on this issue.

Regards

Rashmi

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PR discussions

Tuesday, September 30, 2008

Re: [prpoint] ID proof for sim card activation - How safe it is?

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